Here are some of the ways in which you can recover your progress:

It should be simple if you've linked your account to Facebook. Just log in to the correct account using the FB app and browser. The "Play with Friends" message will automatically appear upon opening the app. Choose the correct player account, and you're good to go!

If you haven't linked your account to Facebook, you'll need to contact us so we can manually recover your progress.

If you're contacting us through the Web, please create a ticket using the device where you want your account to be recovered to make sure your request is handled securely and efficiently. This process helps us give you the quickest and most personalized assistance.